Incorporation into Service Agreement
Terms used in this Policy have the same definition and meaning as in the Service Agreement and vice- versa.
What Lidé Collects
Lidé collects the following business details about Clients: business name, ACN or ABN, contact details (address, phone, fax and email), web address.
Additionally, Lidé collects the following personal information about the nominated representatives of Client’s: title, name, position, contact details (phone and email).
This information is contact and billing oriented and reasonably critical from a business perspective so that Lidé can effectively deal with Clients and their representatives.
Lidé also collects, stores and uses the email addresses of Recipients and, at the option of the Client, Lidé might collect and store other Recipient details, such as name, address, contact details of Recipients.
Collectively, all of the above is Client Information.
From whom and how we receive information
Lidé only receives and collects Client Information directly from Clients, or prospective Clients. Information is received and collected as part of and in the context of Lidé’s Service offering.
Lidé receives Client Information directly from Clients by way of the:
Clients can elect to receive, or not receive, certain information from Lidé or its partners. If so elected, such information will be sent to the email address of the nominated Client representative. In this regard, Lidé strictly adheres to this permission-based email marketing policy.
Except as mentioned above, Lidé will not send Client’s, nor their representatives, unsolicited emails, commercial offers or advertisements. Lidé will not sell, rent, or loan Client Information to any outside firms nor will Lidé use Client Information for its own marketing purposes, other than as requested.
All emails sent to Clients, at their request, will have an option to unsubscribe. Unsubscribe requests will be fulfilled within minutes and Lidé will do everything reasonably possible to ensure that no further communications will be sent to Clients who have stated that they do not wish to receive the specified information.
Recipient Opt Out
It is a condition of the Service Agreement, that Recipients will have the option to unsubscribe / opt out of email campaigns. Both Lidé and the Client will observe such unsubscribe / opt out requests and endeavour to ensure that no further emails are sent to the email address in connection with the unsubscribe / opt out request.
Access & Correction
It is the Client’s responsibility to ensure that Client Information is accurate and current. Client’s can access, change, correct or delete information about:
Information Use by Third Parties
Lidé will not provide Client Information to third parties without the Client’s express permission or only in instances where such disclosure is necessary to process transactions (ie Service fees) or provide the Services to the Client.
Despite the above, Lidé will only divulge Client Information if:
In either case, Lidé will not share with them any more information than is necessary.